Kelem ships phone agents specialized by industry. You answer trade-specific questions in a guided wizard, they answer your customers like a trained team member.
Not a blank slate you have to configure for hours. A pre-built agent for your trade, with the right defaults out of the box.
You never touch a prompt. You answer trade-specific questions in your language inside a guided wizard. 15 minutes, done.
GDPR-compliant. Hosted in Europe. Natively multilingual (EN, FR, NL). Built in Brussels, for European SMEs.
Each vertical is a complete product: a dedicated landing, an industry wizard, sector integrations, and pre-built prompts.
Buyer and seller qualification, automated booking, catalog search, native integration with your trade software.
Call routing by case type, appointment booking, document compliance, pre-trained legal vocabulary.
Coming soonWe launch one or two verticals per quarter. Healthcare, dental, garage, hospitality — which agent would change your life?
Suggest an industrySelect the industry that fits your business from our available agents.
Answer trade-specific questions in a guided wizard. No code, no prompt to write. 15 minutes.
Forward your calls to your Kelem number. Receive qualified leads by email and in your CRM.
Most voice agent platforms ask you to write prompts, configure flows, and understand the basics of LLMs. Kelem is different: we built the trade knowledge into the platform. You answer simple questions, in your language, and your agent is ready.
## SYSTEM PROMPTYou are a voice agent for {{business_name}}.Persona: professional, concise, warm.### Tools available- search_catalog(query: str) -> list[Item]- book_appointment(date: ISO, name: str)- transfer_call(reason: str)### Conversation flow1. Greet caller within 3s.2. Identify intent: BUYING | SELLING | INFO | OTHER3. If BUYING: collect budget, zones, timing.4. If pre-qualified lead, call book_appointment().5. ALWAYS log to log_message.### Constraints- NEVER reveal you are an AI unless asked.- Reply in caller's language (FR/NL/EN/DE).…
Kelem was born in Brussels, at the heart of Europe. We believe European SMEs deserve AI tools tailored to their market, languages and regulatory expectations — not franchised copies of American tools.
If a question is missing, write to us at contact@kelem.ai.
It's a program that picks up your phone, has a natural conversation with your customer in their language (FR, NL, EN, DE), understands what they want, captures the necessary information, and forwards the call or summary to you. Concretely: someone calls your number, your Kelem agent answers like a team member, leads the conversation through to the end, and you receive the structured summary by email.
A generic agent is an empty shell that needs hours of configuration with technical prompts. A Kelem agent ships pre-configured for your trade — vocabulary, workflows, integrations — you just answer 9 simple questions. It's the difference between buying flat-pack furniture with an unreadable manual and buying assembled furniture you only have to color-customize.
No. No line of code. No prompt to write. Configuration happens through a guided wizard in your language with trade-specific questions. If you can fill out a questionnaire, you can configure Kelem.
Yes, calls are recorded and transcribed so you can replay them and so our AI can send you a summary. You can delete a recording at any time, and callers are notified upon pickup in compliance with regulations.
Yes, natively. Kelem is built in Brussels and hosted in Europe (Frankfurt). Your data never leaves the continent. We provide a signable DPA and a configurable retention policy. We're also AI Act ready.
French, Dutch, English natively. German optional. The agent automatically detects the caller's language and switches. No need to configure one agent per language.
No, and that's a deliberate choice. Kelem always identifies itself as an AI assistant if asked directly. We believe transparency is a condition of trust, and it's also an upcoming requirement under the AI Act.
Pricing depends on the vertical and call volume. Each product landing displays detailed pricing. All verticals start with a 7-day free trial, no credit card, so you can test your agent in real conditions.
Pick your vertical and activate your agent in 15 minutes.